Secure Payment
At Cockpit Sim Parts LTD, we take payment security seriously and use established payment providers to process online transactions securely.
Accepted Payment Methods
We currently accept payment through:
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PayPal
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Stripe
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Bank Transfer, where available or agreed
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Payment on collection, where agreed in advance
The payment methods available for a particular order will be shown during checkout.
Card Payments
Credit and debit card payments are processed securely through Stripe.
Cockpit Sim Parts LTD does not store your full card details on our website. Card information is handled by the payment provider using its own secure payment systems.
Depending on your bank or card provider, you may also be asked to complete additional security verification, such as 3D Secure authentication.
PayPal
Customers choosing PayPal will be directed through PayPal's secure payment process.
Depending on the available PayPal options, payment may be made using a PayPal account or an eligible debit or credit card.
PayPal payments are subject to PayPal's own security procedures and terms.
Bank Transfer
Where bank transfer is available, payment instructions will be provided during checkout or separately by us.
Orders paid by bank transfer will normally be processed once the payment has cleared.
Please include your order reference with the payment wherever possible so that we can identify it quickly.
Deposit Payments
For selected made-to-order products, we may offer a deposit payment option.
Where a deposit is available, the amount and applicable terms will be shown on the product page or agreed with the customer.
The outstanding balance will be requested in accordance with our Terms & Conditions before the order is completed or dispatched.
Payment Security
Our website uses secure encrypted connections to help protect information transmitted between your browser and our website.
Payment information is processed by the relevant payment provider and is subject to that provider's own security and fraud-prevention systems.
For your security, we will never ask you to send full debit or credit card details by email.
Payment Problems
If a payment is declined, pending or appears to have been charged incorrectly, please contact us through our Contact Us page and include your order reference where available.
Please do not send sensitive card information by email or through the contact form.
Further Information
For information regarding deposits, cancellations, refunds and orders, please refer to our Terms & Conditions.
Cockpit Sim Parts LTD
Unit M Paper Mill Road
Cardiff
CF11 8DH
United Kingdom
Company Registration Number: 08198747